Terms of Use

Last updated: 1 January 2026

1. Introduction

Welcome to the Toronto City Guide Hub website (hereinafter referred to as "the Website"), operated by Toronto City Guide Hub, a company registered in the Netherlands with its registered office at Pearyweg 23, 4462 GT Goes, Nederland (hereinafter referred to as "we", "us", or "the Company").

These Terms of Use (hereinafter referred to as "Terms") govern your access to and use of the Website, including all content, features, and services offered on or through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.

These Terms constitute a legally binding agreement between you and the Company. We encourage you to read them carefully before using our Website.

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • "User" refers to any individual who accesses, browses, or otherwise uses the Website.
  • "Content" refers to all text, images, photographs, graphics, data, articles, guides, educational materials, and other information published on the Website.
  • "Services" refers to the informational and educational services provided through the Website, including city guides, educational programs, articles, and related features.
  • "Personal Data" has the meaning assigned to it under the General Data Protection Regulation (GDPR) and applicable Dutch data protection legislation.

3. Acceptance of Terms

By accessing, browsing, or using the Website in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

If you are using the Website on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and the terms "you" and "your" will refer to that organisation.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Website after any changes to these Terms constitutes your acceptance of the revised Terms. We recommend that you review these Terms periodically.

4. Description of Services

The Website serves as an online informational and educational city guide dedicated to the city of Toronto, Canada. Our Services include, but are not limited to:

  • Publishing articles and reviews about Toronto's neighbourhoods, landmarks, parks, museums, and cultural venues.
  • Providing walking routes and itineraries for exploring the city.
  • Offering educational programs and materials about Toronto's history, infrastructure, and cultural heritage.
  • Sharing information about seasonal events, festivals, and community activities.
  • Providing a photo gallery showcasing Toronto's architecture, parks, streetscapes, and panoramic views.
  • Enabling Users to submit enquiries through the contact form.

All materials published on the Website are provided for informational and educational purposes only.

5. User Eligibility

The Website is intended for use by individuals who are at least 16 years of age. By using the Website, you represent and warrant that you meet this age requirement. If you are under 16 years of age, you may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

6. Intellectual Property Rights

All Content on the Website, including but not limited to text, articles, guides, photographs, images, graphics, logos, icons, designs, and the overall arrangement of the Website, is the property of Toronto City Guide Hub or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and its Content for personal, non-commercial purposes only. This licence does not include:

  • Modifying, copying, or reproducing any Content except as strictly necessary for personal viewing.
  • Distributing, publicly displaying, performing, or transmitting any Content.
  • Using any Content for commercial purposes without prior written consent from the Company.
  • Removing, altering, or obscuring any copyright, trademark, or other proprietary notices from any Content.
  • Creating derivative works based on the Content.
  • Using data mining, robots, scraping, or similar data-gathering tools on the Website.

Any use of the Content not expressly permitted by these Terms is strictly prohibited and may result in the termination of the licence granted herein.

7. User Conduct

When using the Website, you agree not to:

  • Use the Website in any manner that violates applicable Dutch, European Union, or international laws and regulations.
  • Engage in any activity that could damage, disable, overburden, or impair the Website's servers or networks.
  • Attempt to gain unauthorised access to any part of the Website, its servers, or any systems connected to the Website.
  • Use the Website to transmit any viruses, malware, or other malicious code.
  • Collect or harvest personal information of other Users without their explicit consent.
  • Interfere with or disrupt the integrity or performance of the Website.
  • Submit false, misleading, or fraudulent information through the contact form or any other means.
  • Use the Website for unsolicited advertising, spam, or promotional purposes.
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity.

8. Contact Form Submissions

The Website provides contact forms that allow Users to submit enquiries, requests for information, and registrations of interest in educational programs. By submitting information through these forms, you:

  • Confirm that all information you provide is accurate and complete.
  • Consent to the processing of your submitted data in accordance with our Privacy Policy.
  • Understand that we will make reasonable efforts to respond to your enquiry, typically within several working days, but do not guarantee a specific response time.
  • Acknowledge that submitted enquiries are directed to the Company's corporate email address for processing.

9. Educational Programs

The Website provides information about educational programs related to Toronto's history, infrastructure, culture, and city life. These programs are offered for educational and informational purposes only. By expressing interest in or enrolling in any educational program, you acknowledge and agree that:

  • The educational materials do not constitute professional, academic, or certified training.
  • Completion of any program does not entitle you to any professional qualification, certification, or accreditation.
  • The Company reserves the right to modify, suspend, or discontinue any program at any time.
  • Specific terms, conditions, and fees (if applicable) for individual programs will be communicated separately.

10. Disclaimer of Warranties

The Website and all Content, Services, and materials available through it are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express, implied, statutory, or otherwise.

To the fullest extent permitted by applicable law, the Company disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
  • Warranties regarding the accuracy, reliability, completeness, or timeliness of any Content.
  • Warranties that the results obtained from the use of the Website will meet your expectations.

Information about events, schedules, venues, and city facilities published on the Website may change without notice. The Company makes reasonable efforts to keep information current but cannot guarantee that all details are accurate at the time of reading.

11. Limitation of Liability

To the maximum extent permitted by applicable Dutch and European Union law, the Company, its directors, employees, agents, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, data, goodwill, or other intangible losses.
  • Damages resulting from your access to, use of, or inability to access or use the Website.
  • Damages resulting from any conduct or content of any third party on the Website.
  • Damages resulting from unauthorised access, use, or alteration of your transmissions or content.
  • Damages resulting from any decisions made or actions taken based on information obtained from the Website.

In no event shall the Company's total cumulative liability to you for all claims arising out of or relating to these Terms or your use of the Website exceed the amount of EUR 100 (one hundred euros).

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

  • Your access to or use of the Website.
  • Your violation of these Terms.
  • Your violation of any rights of a third party.
  • Any content or information you submit through the Website.

13. Third-Party Content and Links

The Website may contain references to third-party organisations, businesses, events, or services mentioned within our articles and guides. These references are provided for informational purposes only and do not constitute an endorsement, recommendation, or affiliation unless explicitly stated.

We are not responsible for the content, accuracy, or practices of any third-party websites that may be referenced. Any interaction you have with third-party organisations or websites is solely between you and the third party.

14. Website Availability

We make reasonable efforts to ensure that the Website is available at all times. However, we do not guarantee uninterrupted access. The Website may be temporarily unavailable due to:

  • Scheduled maintenance and updates.
  • Technical issues or server outages.
  • Circumstances beyond our reasonable control, including force majeure events.

We reserve the right to modify, suspend, or discontinue the Website or any part of it, temporarily or permanently, with or without notice.

15. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Dutch Implementation Act of the GDPR (Uitvoeringswet AVG).

For information about how we use cookies and similar technologies, please refer to our Cookie Policy.

16. Termination

We reserve the right to terminate or restrict your access to the Website, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

Upon termination, your right to use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property provisions, disclaimer of warranties, limitation of liability, and indemnification.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

18. Waiver

The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if made in writing and signed by an authorised representative of the Company.

19. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and the Company regarding your use of the Website and supersede all prior agreements, communications, and understandings, whether written or oral, relating to the subject matter hereof.

20. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles.

Any disputes arising out of or in connection with these Terms, including disputes regarding their existence, validity, or termination, shall be submitted to the exclusive jurisdiction of the competent courts in Middelburg, the Netherlands.

Notwithstanding the foregoing, if you are a consumer residing in the European Union, you may also be entitled to invoke the mandatory consumer protection provisions of your country of residence. Additionally, as a consumer in the EU, you may use the European Commission's Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr.

21. Changes to These Terms

We reserve the right to update or modify these Terms at any time at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page. Material changes may be communicated through a notice on the Website.

Your continued use of the Website after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should discontinue your use of the Website.

22. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:

Toronto City Guide Hub

  • Pearyweg 23, 4462 GT Goes, Nederland
  • [email protected]
  • Monday – Friday: 09:00 – 17:00 CET