Cookie Policy
Last updated: January 1, 2026
1. Introduction
Toronto City Guide Hub ("we", "us", "our") uses cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.
Our company is registered in the Netherlands at Pearyweg 23, 4462 GT Goes, Nederland. This Cookie Policy should be read together with our Privacy Policy and Terms of Use.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. Cookies are widely used by website operators to make their websites work more efficiently, to provide a better browsing experience, and to supply reporting information.
Cookies set by the website operator are called "first-party cookies." Cookies set by parties other than the website operator are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website, such as analytics, interactive content, and advertising.
The parties that set these third-party cookies can recognise your device both when you visit the website in question and when you visit certain other websites.
3. Why Do We Use Cookies?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for analytics and other purposes.
The specific types of first- and third-party cookies served through our website and the purposes they perform are described in detail below.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies (Essential Cookies)
These cookies are essential for the website to function properly. They enable basic functions such as page navigation, access to secure areas, and remembering your cookie consent preferences. The website cannot function properly without these cookies.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookie_consent | Stores your cookie consent preference | 1 year | First-party |
| session_id | Maintains your session while browsing | Session | First-party |
4.2 Functional Cookies
Functional cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| lang_pref | Remembers your language preference | 1 year | First-party |
| ui_settings | Stores interface preferences (e.g., theme) | 6 months | First-party |
4.3 Analytical / Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular and see how visitors navigate around the site. All information these cookies collect is aggregated and therefore anonymous.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics — distinguishes unique users | 2 years | Third-party |
| _ga_* | Google Analytics — maintains session state | 2 years | Third-party |
| _gid | Google Analytics — distinguishes unique users | 24 hours | Third-party |
| _gat | Google Analytics — throttles request rate | 1 minute | Third-party |
4.4 Technical Cookies
Technical cookies are used to ensure the security and reliable functioning of the website. These include cookies that help protect against cross-site request forgery (CSRF), manage load balancing, and facilitate content delivery.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| csrf_token | Protects against cross-site request forgery | Session | First-party |
| __cf_bm | Cloudflare bot management | 30 minutes | Third-party |
5. Cookie Duration
Cookies can remain on your device for different periods of time. We use both session cookies and persistent cookies:
- Session cookies: These are temporary cookies that expire when you close your browser. They are used to carry information as you move between pages of the website, so that you do not have to re-enter information.
- Persistent cookies: These remain on your device until they expire or you delete them. They are used to remember your preferences and choices when you return to our website. The specific retention period depends on the cookie type and is listed in the tables above.
6. Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline the use of non-essential cookies. You can change your preference at any time.
In addition, most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide instructions on how to manage cookies in popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
Please note that if you choose to block or delete cookies, some features of our website may not function properly, and your browsing experience may be affected.
7. Third-Party Cookies
In some cases, we use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through our website:
- Google Analytics: We use Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use our website and how we can improve your experience. These cookies may track things such as how long you spend on the website and the pages you visit so that we can continue to produce engaging content. Google Analytics cookies are set by Google Inc. and are subject to Google's privacy policy.
- Cloudflare: We use Cloudflare for security and performance optimisation. Cloudflare may set cookies to identify trusted web traffic and to protect our website from malicious activity.
8. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Because there is no universally accepted standard for how to interpret DNT signals, our website does not currently respond to DNT browser signals. However, you can manage your cookie preferences directly through our consent banner and your browser settings as described above.
9. Legal Basis for Processing
In accordance with the General Data Protection Regulation (GDPR) and the Dutch Telecommunicatiewet (Telecommunications Act), we use cookies based on the following legal grounds:
- Strictly necessary cookies: These are placed without requiring your consent, as they are essential for the website to function.
- All other cookies: These are only placed after you have given your explicit consent through our cookie consent banner. You may withdraw your consent at any time.
For more information about how we process your personal data, please refer to our Privacy Policy.
10. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights regarding cookies and the personal data they may collect:
- Right to be informed: You have the right to know what cookies we use and why.
- Right of access: You can request access to the personal data collected through cookies.
- Right to erasure: You can request that we delete personal data collected through cookies.
- Right to withdraw consent: You can withdraw your cookie consent at any time by adjusting your browser settings or using the cookie consent banner on our website.
- Right to lodge a complaint: You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data protection rights have been violated.
11. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in relevant laws and regulations. When we make significant changes, we will notify you by placing a prominent notice on our website.
We encourage you to periodically review this page for the latest information on our cookie practices.
12. Governing Law
This Cookie Policy is governed by and construed in accordance with the laws of the Netherlands, including the GDPR as implemented in Dutch law and the Dutch Telecommunicatiewet. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of the Netherlands.
13. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Company: Toronto City Guide Hub
- Address: Pearyweg 23, 4462 GT Goes, Nederland
- Email: [email protected]
You can also refer to our Privacy Policy and Terms of Use for more information about how we handle your data and the rules governing the use of our website.